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Privacy Policy
This Privacy Policy explains how Sierra Lawyers collects, handles and protects personal information when providing legal services in Building and Construction, Commercial, Consumer, Migration, Criminal and Driving Offence Law. We are committed to managing personal information responsibly and in accordance with the Privacy Act and the Australian Privacy Principles.
Information We Collect
We collect personal information that is reasonably necessary for delivering legal services. This may include your name, contact details and information relating to your legal matter. Depending on the service requested, we may also collect identification documents, visa records, financial information, evidence relevant to disputes and other material required for legal assessment. Information submitted through website forms, email communication and telephone enquiries is recorded to allow us to respond to your request.
How Information Is Collected
Information is collected directly from you when you contact our office, complete a form on our website, attend a consultation or provide documents for review. We may also collect information through digital interactions such as general website activity and basic analytics tools used to understand visitor behaviour on our site.
Use of Personal Information
We use personal information to assess enquiries, provide legal advice, prepare legal documents and communicate with parties involved in your matter. Information may also be used to meet professional obligations, comply with regulatory requirements or manage internal administration. Your information helps us deliver legal services efficiently and maintain accurate records for ongoing representation.
Disclosure of Personal Information
We do not disclose personal information except where it is necessary for legal work or required by law. Information may be shared with courts, tribunals, government agencies and third parties involved in your matter. We may also engage service providers who assist with document management or administrative support. These providers are required to maintain confidentiality and use the information only for the purpose of supporting our practice.
Storage and Security
Sierra Lawyers takes reasonable steps to protect personal information from loss, misuse and unauthorised access. Information is stored in secure physical and digital systems with controlled access. We retain information for the period required by law or for the duration necessary to manage legal obligations. When information is no longer required, we take steps to securely destroy or de-identify it.
Access and Correction
You may request access to the personal information we hold about you. Access will be provided unless restricted by legal or professional obligations. If you believe information is inaccurate or incomplete, you may request a correction. We will review the request and update the information where appropriate.
Website Use and Cookies
Our website may use cookies to support basic functionality and improve user experience. Cookies assist in understanding general website activity. You may adjust browser settings to manage or disable cookies, although some features of the site may not operate as intended if cookies are restricted.
Third Party Websites
Our website may contain links to other websites for convenience or reference. Sierra Lawyers is not responsible for the content or privacy practices of external websites. We encourage you to review the privacy policies of those websites before providing personal information.
Enquiries and Contact Information
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, you may contact us using the details below.
Sierra Lawyers Unit 5/234 Caroline Springs Blvd Caroline Springs VIC 3023 Australia
